The Consultative Sell on an Introductory Sales Call

The Consultative Sell on an Introductory Sales Call

Ask Questions To Learn About Your Prospects’ Wants And Needs

It is easy to fall into the trap of “I’m calling to give you a quote” rather than engaging in a meaningful dialogue. Asking good questions is the best way to learn more about your prospect’s needs and desires while, at the same time, building rapport. Rather than being viewed as “another Insurance agent”, you will become a valued advisor. This technique is referred to as consultative selling.

It would be easy if there was one right set of questions to ask that would always guarantee responses that we want. The best approach is to create a mix of open-ended questions that get your prospect talking, along with questions that easily yield a “yes” response or get the prospect thinking of what their current broker is NOT doing for them. (more…)

When Customers Want to See the Human Behind the Product

When Customers Want to See the Human Behind the Product

Harvard Business Review article by Adam Waytz on June 05, 2019

Everywhere you look these days it seems that modern commerce has been designed to separate humans from each other. Smartphones keep our attention locked in a virtual realm, online retail allows us to browse and shop without leaving our home, and automated tellers and cashiers seem designed to remove human interaction entirely.

My research and that of others shows that when people think of what it means to be human, they typically consider two fundamental capacities: conscious experience (i.e., the capacity to feel) and agency (i.e., having thoughts and intentions). Human-to-human interaction is central to this conception. As a result, businesses that try to distance its customers from other humans are missing a critical tactic — refocusing their products on services around the power of human interaction provides an opportunity to create enormous social and economic value.

Human contact has an almost magical power: For example, research shows that holding a spouse’s hand or in some cases even holding a stranger’s hand reduces the aversiveness of painful stimuli (e.g., excessive heat, electric shocks).

A human touch also imbues experiences and products with special significance  and so increases people’s perception of the value of those (more…)

Don’t Let Your Pipeline Dry Up this Summer!

Don’t Let Your Pipeline Dry Up this Summer!

Summertime is here: the weather’s hot – but don’t let the summer heat wilt your business. In fact, summer is a great time to market – no matter what type of business you have.

Sure, it’s true, more people go on vacation during the summer, but that doesn’t mean that companies shut their doors and head to the beach for the entire three months of summer. The average worker gets two or three weeks off, and the rest of the time it’s business as usual.

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Why Your Best Sales Person May Be Your Worst Sales Manager

Why Your Best Sales Person May Be Your Worst Sales Manager

B2B Prospecting – Know Your Numbers

B2B Prospecting – Know Your Numbers

“Sales metrics can help you guide your prospecting efforts”
As Featured in: Inside Dental Technology

Written By Amanda Puppo, CEO of MarketReach
August 2018
Volume 9, Issue 8

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6 Steps to a First Meeting with the Dentist

6 Steps to a First Meeting with the Dentist

“Secure a first meeting with a potential client”
As Featured in: Inside Dental Technology

Written By Amanda Puppo, CEO of MarketReach
June 2018
Volume 9, Issue 6

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10 Top Tips: Silky Slick Sales Tactics

10 Top Tips: Silky Slick Sales Tactics

Published on Forbes.com
Featuring Amanda Puppo, CEO of MarketReach

Eighteen years after James Foley’s film adaptation of David Mamet’s play “Glengarry Glen Ross,” hit screens, the oft-quoted diatribe delivered by Alec Baldwin’s character Blake still resonates. Blake (that’s his name–just Blake) is (more…)

Creating Great Rebuttals for Those Pesky Objections on the Intro Call

I Object! Creating Great Rebuttals for Those Pesky Objections on the Intro Call

Published in Multi-Briefs – Written by Amanda Puppo.

If you’re in sales, handling objections is part of the job. How do you get the conversation back on track, make that appointment or close that sale? Handling objections is one of the most important and difficult components to making the introductory call.

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MarketReach is Now Hiring!

MarketReach is Hiring! Apply Here.

Join Our Team!
Learn More and Apply Online! (more…)

Coffee Service and Vending Trade Show Tricks

Coffee Service & Vending Trade Show Tricks

Trade shows are an excellent way to gather connections and make sales. However, some people think that just showing up to the trade show is good enough to get the results they want. This is not the case! (more…)