The Ultimate Guide to B2B Telemarketing

The Ultimate Guide to B2B Telemarketing

How to Improve Your B2B Telemarketing Results

If you are a B2B business, you rely on making meaningful connections with other businesses to sell your product or service. When it comes to connecting with real people, there is nothing that works quite as well as a phone call. That’s why B2B telemarketing is the best way to get a prospect to move into and through your sales funnel.

Even still, telemarketing is getting harder every year. In 2007, it took an average of 3.68 calls to reach a high-ticket prospect. Now, it takes around 8 calls on average before you can connect with the prospect. 

Getting your highest-priority prospects on the phone is a must. That’s why you need to make sure your B2B telemarketing strategy and execution are top-notch. 

In this article, we’ll show you how to set yourself up for success in the world of B2B telemarketing. 

Key Takeaways

  • B2B telemarketing is a marketing tactic where a business will call business owners and decision-makers with the objective of selling a product or service. 
  • B2B Telemarketing can help you build relationships with prospects while closing bigger deals more frequently.
  • Effective telesales relies on appointment setting. This should be a priority in your telemarketing initiative.
  • Before calling a prospect, research them thoroughly.
  • Focus on building rapport while you’re on the phone. 
  • If you or your in-house team are not delivering the results you’d expect, try working with a telemarketing agency.
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A woman making sales appointments.

How to Set Sales Appointments using B2B Telemarketing

Key Takeaways:

  • Find a telemarketing agency with a proven track record. Avoid off-shore telemarketing agencies.
  • Focus on lead gen, make sure to implement a lead qualification process so you don’t waste time on low-quality leads.
  • Don’t be pushy when calling your pre-qualified leads.
  • After you close a sale, deliver exceptional service. This leads to word-of-mouth referrals which makes more inbound leads for your business.

When you run a B2B business, your telemarketing can (and should) look different from other run-of-the-mill telemarketing operations. 

You need every call to drive a deeper relationship with your prospects. You need your leads to not just agree to set a sales appointment – but you need them to WANT to set up a sales appointment. 

Sales appointment setting through telemarketing can be a daunting task, so we’ve compiled a how-to guide to help you get started! 

Let’s dive in- 

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What’s a Book of Business Got to do with Picking Up the Phone?

What’s a Book of Business Got to do with Picking Up the Phone?

How can calling still drive leads? It’s suprisingly a very effective way of marketing. People always have their phones available, so contact has never been easier. You just need to know how to sell to whoever answers your call.

After speaking with several successful, tenured producers at the Professional Insurance Agents’ (PIA) annual conference in Atlantic City, it was interesting to note that many built key blocks of their book of business through outbound calling.  Evidently picking up the phone has got a lot to do with a book of business.

Some will protest this statement, citing, “But it is 2022 now.  There is no way a producer could profitably or reasonably add new clients to their book of business by pounding the phones, is there?” The answer is, yes. Here’s why.

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2018 Small Business Growth Success Awardee

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MarketReach Inc.
Amanda Puppo
168 Franklin Corner Road, Bldg. 1, Suite 230
Lawrenceville, New Jersey 08648
Tel: 609-448-6364
Website: www.MarketReachResults.com


Amanda Puppo is the Chief Executive Officer and Founder of MarketReach, a boutique B2B marketing agency that specializes in high-level prospecting and appointment setting, by getting salespeople meetings with their top prospects. In addition, MarketReach offers integrated marketing solutions including social media management, e-mail marketing, google ad words management, content development (brochures, sales flyers, and blogs) and much more. (more…)

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6 Steps to a First Meeting with the Dentist

6 Steps to a First Meeting with the Dentist

“Secure a first meeting with a potential client”
As Featured in: Inside Dental Technology

Written By Amanda Puppo, CEO of MarketReach
June 2018
Volume 9, Issue 6

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Chances are your Salespeople are Failing at this Critical Skill

Chances are your Salespeople are Failing at this Critical Skill

As a Telemarketing company, we hear it over and over – “Cold calling is dead.”

“No one cold calls anymore.”

“Cold calling is a waste of time.”

It’s hard for us to understand why the average success rate for cold calling is 1.48%.*

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Telemarketing: “Put that coffee down – coffee is for closers only!”

Telemarketing: “Put that coffee down – coffee is for closers only!”

As Featured in “Vending Market Watch”, April 11th, 2018 by BY BOB TULLIO (more…)

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10 Tips to Take Aim at Your Target Market

10 Tips to Take Aim at Your Target Market

Written by Amanda Puppo
Published in Business Brokerage Press
Who are your best clients? Wouldn’t you like to have more just like them? Most of us would. (more…)

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Trends in Phone Outreach and Business Growth

Trends in Phone Outreach and Business Growth

Want to grow your business? Phone outreach is one most efficient and effective ways to generate revenue. But let’s be honest – it’s not easy.

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5 Tips To Achieve Successful Telemarketing Outsourcing

5 Tips For Maximizing Your Telemarketing Outsourcing

So, congratulations if you’ve decided to outsource a task to a company that is outbound. You are now definitely a step forward in the game of closing sales with your customers through appointment setting and relationship building with them. But, wait, you must be aware that outsourcing telemarketing can at times become very tricky to handle if you fail to implement it right. Just deriving outright results will not suffice if you do not appoint a telemarketing company that ensures to represent your business in a manner that’ll be consistent with the brand that you promote.

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